top of page
Post: Blog2 Post

$4.45 Million Reasons to Secure Your Call Center

Updated: Sep 11, 2023

$4.45 million USD

That’s the average total cost of a data breach in 2023. Much like everything else in the world, data breaches are getting costlier and costlier – the average breach cost has increased by more than 10% since 2020!

As the cost of data breaches gets higher, so does the importance of stopping attackers. You put a lot of energy into securing your key systems with MFA, but there’s one attack vector that many organizations overlook – the humble service desk.

More and more companies are reporting social engineering attacks targeting their IT service desks in attempts to compromise user accounts with administrator permissions because the help desk is the weakest link. There is a better way. Verify your callers using

Here at TechJutsu, we developed Caller Verify to help extend your Okta MFA to the call center and stop bad actors in their tracks. With Caller Verify, you can trust that your users are who they say they are by prompting for the same secure second factor that they use to sign into their applications. You can create an easy and friendly help desk verification script for callers. And best of all? Your users can be verified in 30 seconds or less.

Ready to stop bad actors in their tracks? Book a demo with TechJutsu today!


bottom of page